Terms & Conditions
Last updated: March 16, 2026
Welcome to Rajesh Global Food GmbH. By accessing and using this website and our services, you agree to be bound by these Terms and Conditions. Please read them carefully.
1. Scope and acceptance
These terms apply to all visits to our website, orders placed through it, and any related services. By placing an order or creating an account, you confirm that you have read, understood, and accept these terms. If you do not agree, please do not use our website or services.
2. Use of the website
You agree to use this website only for lawful purposes. You must not:
- Use the site in any way that breaches applicable laws or regulations
- Attempt to gain unauthorised access to our systems, other accounts, or any data
- Transmit any harmful code, spam, or misleading information
- Copy, scrape, or use our content or product information for commercial use without permission
- Impersonate another person or entity
We reserve the right to suspend or terminate access for anyone who violates these terms.
3. Account and registration
To place orders, you may need to register an account. You are responsible for:
- Providing accurate and complete registration details
- Keeping your password confidential
- All activity that occurs under your account
You must notify us immediately if you suspect unauthorised use of your account.
4. Orders and payment
By submitting an order, you make an offer to purchase the products on the terms stated at checkout. We reserve the right to accept or decline orders (for example, due to stock availability or errors in pricing).
Payment is due as indicated at checkout. We accept the payment methods displayed on our website. Prices are as shown at the time of order; we may correct obvious errors and will inform you before charging.
You are responsible for providing a correct delivery address. We are not liable for orders lost or delayed due to incorrect address details.
5. Delivery
Delivery times and costs are shown during checkout or communicated after order confirmation. We aim to meet stated delivery windows but do not guarantee them; delays (e.g. due to customs, weather, or carrier issues) do not entitle you to cancel unless we have fundamentally failed to perform.
Risk of loss and title for products pass to you upon delivery to the address you provided (or to the carrier if you have arranged collection).
6. Returns and refunds
Due to the nature of food and perishable goods, we may not accept returns of opened or perishable products unless they are defective or not as described. For non-perishable or unopened items, you may have a right to return within the period required by applicable law (e.g. 14 days for consumers in the EU). Refunds will be processed using the original payment method where possible.
To request a return or refund, please contact us with your order number and reason. We will respond in line with our returns policy and applicable consumer law.
7. Intellectual property
All content on this website (text, images, logos, design, and software) is owned by Rajesh Global Food GmbH or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent, except for personal, non-commercial use.
8. Limitation of liability
To the fullest extent permitted by law:
- We do not exclude or limit liability for death or personal injury caused by our negligence, fraud, or any other matter that cannot be limited by law.
- We are not liable for indirect, consequential, or special damages (including loss of profit, data, or goodwill) arising from your use of the website or our products.
- Our total liability for any claim relating to an order or these terms shall not exceed the amount you paid for the relevant order.
9. Governing law
These terms are governed by the laws of the jurisdiction in which we operate (e.g. Germany). Any disputes shall be subject to the exclusive jurisdiction of the courts in that jurisdiction, without prejudice to mandatory consumer rights in your country of residence.
10. Changes to these terms
We may update these Terms and Conditions from time to time. The current version will always be available on this page with an updated “Last updated” date. Continued use of the website or services after changes constitutes acceptance of the revised terms. For material changes, we may notify you by email or a notice on the site.
11. Contact
If you have questions about these Terms and Conditions, please contact us:
- Via our Contact page
- Or by using the contact details published on our website